Frequently Asked Question

What products do you offer?

At Bicycle Bin, we offer a selection of used bicycle components available through our online store. Our inventory includes pre-owned parts presented with product images and relevant specifications, depending on the individual item.

Each product listing provides product images, available details, and key specifications to help customers review the condition and characteristics of each component before making a purchase.

How can I place an order?

Simply browse our website, select your desired products, and click “Add to Cart.” Follow the checkout prompts to complete your purchase.

What payment methods do you accept?

We accept payments through American Express, Apple Pay, Diners Club, Discover, Google Pay, MasterCard, PayPal, Shop Pay, Visa.

How long does shipping take?

Orders are processed within 1–2 business days. After processing, orders are delivered within 2–5 business days within the United States. Shipping rates are calculated at checkout for orders below $75.00. Free shipping is available for orders of $75.00 and above.

Do you offer international shipping?

No, We only ship to United States now but in future will look to expand to other countries.

What happens if my payment is declined?

If your payment is declined or interrupted, your order will not be confirmed. Please ensure your billing details are accurate. You will receive a confirmation email once payment is successfully completed.

What is your return window?

Customers in the United States may return eligible items within 30 days of receiving their order. Products must be unused, undamaged, and in their original packaging with all tags and accessories.

Who pays for return shipping?

If you receive a defective, faulty, or incorrect item, Bicycle Bin covers the return shipping cost. If you change your mind or ordered the wrong product, you are responsible for the return shipping cost. Shipping fees paid at checkout are non‑refundable.

Do you charge restocking fees?

No, Bicycle Bin does not charge any restocking fees.

How long do refunds take?

Once your return is received and approved, refunds are processed within 14 business days. Refunds are always issued back to the original payment method used at checkout.